Privacy Policy
Last updated: 10/25/2025
1. Introduction
Welcome to SendMeL.ink ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Instagram automation service.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Email address, name, and profile information when you create an account
- Instagram Data: Instagram username, user ID, and access tokens when you connect your Instagram account
- Automation Data: Information about the automations you create, including trigger settings and message templates
- Usage Data: Information about how you use our service, including log data and analytics
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your Instagram automation requests
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues
4. Instagram Data
We access your Instagram data solely to provide our automation services. We use Instagram's official API and comply with their Platform Policy. Your Instagram access token is encrypted and stored securely. We only access the data necessary to perform the automations you configure.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist in operating our service (under strict confidentiality agreements)
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We use industry-standard encryption for sensitive data, including Instagram access tokens.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Instagram access tokens are stored until you disconnect your account. You can request deletion of your data at any time through our data deletion process.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Export your data
- Withdraw consent at any time
9. Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
10. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: help@sendmel.ink
Website: https://sendmel.ink